Term of services

Carefully, You should read the terms and conditions from Basebook Canada. By purchasing, You agree to our terms and condition. If you do not agree to this terms we won’t take it personally, but please do not use our product.

1. Who we will do support.

  • We help and support who have bought Basebook Canada Services.
  • We answer any pre-buy-questions who have bought or had not bought Basebook Canada.

2. What we will do support.

  • We help customers solve problems / issues ( functionality ) that we advertise and not working in the customer’s side
  • We help customers do import sample data
  • We help customers start using the basic steps of Basebook Canada

3. Support Time

  • Support requests are being processed on business days from 8:00 to 18:00 / Monday -> Satuday ( GMT +7 )

4. Where Can You Get a Support

  • We spent most priority to help in our help center . Please, make sure that you’ve studied the Basebook Canada document   before submitting a support ticket. We cannot take any responsibility for damages caused by crucial information leaks.
  • You can send us a message via form contact of our profile on Basebook Canada
  • You can use method sending email for emergencies: [email protected]alibaba.co.ma
  • The method Live-Support, chat and work with us via Whatsapp is only for paid-services

5. Disclaimer

  • Please do not forget that all our products and services are provided “as is” without warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  • Refer to Envato Membership Terms and Conditions for more details.

6. Refund

  • Refund claims can be satisfied only if the Product is not as described, or is broken or is corrupt. The deadline for a Buyer making any refund claim is 30 calendar days after purchase and this claim must be made
  • Please note that Envato will verify the validity of the claim before a refund is approved.

7. Copyright Information

  • We DO NOT sale and DO NOT include stock photos in Basebook Canada package.
  • We deliver method to import, and you are solely responsible for the use of the photos, clipart, template.